Patient Info

Patient Centered Medical/Dental Home

A Patient Centered Medical/Dental Home is called a “home” because we would like it to be the first place you think of for all your healthcare needs. Much like a home, our goal is to make it easy and comfortable for you to get the care you need in a way that works best for you. Within our home, a partnership develops between you and your Care Team: the providers, clinical support and office staff dedicated to coordinating the services you need for the best care possible. The focus is on you.

YOUR PRIMARY CARE PROVIDER PLEDGES TO

• Coordinate your care across all settings (for example specialists, rehabilitation centers, behavioral health).
• Be available to you during and after regular business hours for your care needs.
• Explain diseases, treatments and results in an easy-to-understand way.
• Learn all about you, your history, your care preferences, and your health goals.
• Keep treatments, discussions, and records private.
• Provide instructions on how to meet your healthcare needs after hours.
• Give you clear directions about treatments and medications.
• Listen to your questions and concerns to help you make decisions about your care.
• Provide optimal care based on nationally researched clinical protocols.
• Communicate in a timely fashion test results, information about alternative services to help you maintain a healthy lifestyle, and updates on vaccines and screenings.
• End every visit with clear instructions about expectations, treatments and future plans.